GreenSTAT Privacy Policy

 

Introduction to GreenSpace and our GreenStat Website

The GreenSTAT website at www.greenstat.org.uk (the Website) contains an online database that gives you, as a local resident, the opportunity to comment on the quality of your local parks and green or open spaces and how well you feel they are being managed and maintained. The survey also aims to provide your local council or relevant land management organisation with feedback about the kind of people that visit parks and open spaces in your local area, and how they might be able to encourage new visitors.
GreenSTAT is owned and managed by 'GreenSpace', an independent national charity (incorporated by Royal Charter and registered with the Charity Commission for England and Wales under charity number 1108803, of Caversham Court, Church Road, Reading, RG4 7AD) working with local authorities and their communities to conserve and improve their public parks and green or open spaces. For the purpose of the Data Protection Act 1998 , the data controller in respect of the GreenSTAT Website is GreenSpace.
Greenspace ("We") are committed to safeguarding and respecting the privacy of visitors to our GreenSTAT Website. This policy sets out the basis on which any personal information you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal information and how we will treat it, including what type of information is collected and tracked on the Website, how the information is used, and with whom the information is shared.

The information we collect

GreenSpace may collect two types of information about users of the GreenSTAT Website: (i) "Personal Information" (including, but not limited to, your name, address, telephone number and e-mail address); and (ii) anonymous "Aggregate Information" (such as information about how many users log on to our Website, or anonymous information regarding parks & open space usage). Unless you provide it to us voluntarily, GreenSpace does not collect Personal Information in connection with your use of this Website. If you choose to complete a questionnaire anonymously, you can still submit an e-mail address if you would like to be contacted about park and open space initiatives in your local area.

Uses made of the information we collect

The information you provide on the Website (including Personal Information, unless stated otherwise below) will be used for the following purposes:

(i) to help GreenSpace to campaign at a UK national level for improved parks and open spaces that best meet the needs of their users and to assist your local council to provide services that more closely meet the needs of visitors, and enable them to make more informed strategies and decisions. All data entered forms part of a national database available to analysis by GreenSpace and its partners, which include UK local authorities and similar land management organisations who have an interest in the management and improvement of public parks and open spaces in the UK (together, GreenSTAT Clients). If you provide specific written comments about an individual park or open space, or about a park and open space service, these comments will be summarised and passed on to GreenSTAT Clients. Under these circumstances, your name and address and the other Personal Information you have provided will not be passed on;

(ii) if, when submitting a GreenSTAT Website questionnaire, you choose to include your contact details and request us to so do, we and GreenSTAT Clients will use these details to provide you with any services requested by you, to tell you about important changes to relevant services and their functionality, and to provide you with information relating to parks and open space or information that may interest you as a user of the GreenSTAT Website, or information about other related services and developments in relation to the improvement of public parks and open spaces which may interest you. If you do not wish to be contacted for this purpose, you may inform us here.

(iii) we may also be required to disclose Personal Information you have chosen to provide on the GreenSTAT Website to unaffiliated third parties within the European Economic Area who are under contract to perform data processing or hosting services for or on behalf of GreenSpace, or to other persons in order to comply with any legal obligation or regulation.

(iv) The anonymous Aggregate Information collected by us regarding parks & open space usage or Website usage will be used by GreenSpace and GreenSTAT Clients to compare and improve the quality of parks and open spaces in the UK.

Security

While no data transmission over the Internet is 100% secure, the security of our system is very important to us. We seek to ensure that up-to-date data storage and security techniques are used to protect your Personal Information. All our employees and any third parties we engage to process your Personal Information are also obliged to respect the confidentiality of your personal details. Your Personal Information is held on a secure online server utilising the Secure Socket Layer technology (SSL) standard. This is the same online protection as used by banks and financial services to protect their clients.

No Direct Marketing

GreenSpace does not pass your Personal Information to any third party marketing organisations.

Cookies

Our GreenSTAT Website uses 'Session Cookies'. These are small files that are stored by your computer only for the duration of your visit and are used, for example, to ensure you are recognised as you move from page to page, and to ensure that the information you have entered is remembered. The session cookie is stored in temporary memory and is not retained after the browser is closed. These cookies do not collect information about the user’s computer and do not corrupt or damage your computer or computer files. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. Instructions are given below for the most popular browsers.

* Internet Explorer 5.x/6.0
* Select 'Internet Options' from the Tools menu.
* Click on the 'Security' tab.
* Click 'Custom Level' button.
* Scroll down to the 'Cookies' section.
* To allow cookies:
* Set 'Allow cookies that are stored on your computer' to 'Enable'.
* Set 'Allow per-session cookies' to "Enable".
* Click 'OK'.
* To disable cookies:
* Set 'Allow cookies that are stored on your computer' to 'Disable'.
* Set 'Allow per-session cookies' to 'Disable'.
* Click 'OK'.

* Firefox 1.0
* Select 'Preferences' from the 'Edit' menu
* Click the 'Advanced' link
* Scroll down to the 'Cookies' section
* To enable cookies select 'Accept all cookies' (or 'Enable all cookies')
* To stop cookies being sent to your PC, select 'Reject all cookies' (or 'Disable all cookies')
* Click 'OK'

* Netscape 4.x
* Select 'Preferences' from the 'Edit' menu
* Click the 'Advanced' link
* Scroll down to the 'Cookies' section
* To enable cookies select 'Accept all cookies' (or 'Enable all cookies')
* To stop cookies being sent to your PC, select 'Reject all cookies' (or 'Disable all cookies')
* Click 'OK'

* Netscape 7.x
* Select 'Preferences' from the 'Edit' menu
* Double click the 'Privacy & Security' link so you can see all the sub-menus
* Click the 'cookies' link
* To enable cookies select 'Enable cookies based on privacy settings' (or 'Enable all cookies')
* To stop cookies being sent to your PC, select 'Disable cookies'
* Click 'OK'

* Opera 7.0
* Select 'Preferences' from the 'File' menu
* Click the 'Privacy' link
* To enable cookies click the box next to 'Enable cookies'
* To stop cookies being sent to your PC, uncheck the box next to 'Enable cookies'
* Click 'OK'

* Safari 1.0
* Click Safari on the top menu.
* Select Preferences.
* Make sure the Security tab is selected.
* Next to 'Accept Cookies' select Never

For more information about cookies, including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org.

Your Rights

We have a legal obligation to ensure that your Personal Information is kept accurate and up to date. Please assist us to comply with this obligation by ensuring that you inform us of any changes to your Personal Information. You have the right to request details of the information we hold about you and to delete or rectify any inaccurate information about you by sending us a written request to :

GreenSpace
GreenSTAT Administration
Caversham Court
Church Road
Caversham
Reading
Berkshire. RG4 7AD

stating your full name and your address. A small administrative charge may be made for fulfilling this request.

Our Website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

GreenSTAT is under a continuing development process. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time to ensure you are happy with any changes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: greenstat@green-space.org.uk

Click here to submit a questionnaire about your local parks.